Term and Condition

** Booking
Kindly note all inquires are based on request, therefore please use our online form to submit your inquiry as complete as possible OR simply drop your email to booking@ubudvillascollection.com

** Villas Rates
All Rates are quoted per night, and subject to change without prior notice.

** Seasoning
Seasoning classified in three categories; Low Season, High Season, and Peak Season. It is various from one to another villas about the season dates, but below is the outline :
• Low Season
January 9th to 30th June inclusive
(excluding Chinese New Year & Easter Week),
September 16th to December 19th inclusive.

• High Season
Chinese New Year period (date vary yearly),
Easter Week (date vary yearly)
July 1st to 31st inclusive,
and September 1st to September 15th inclusive

• Peak Season
August 1st to 31st August inclusive,
December 20th to 8th January inclusive

** Minimum of Staying
Each villa has a different minimum of staying policy based on the season. The outline is low season = 2-3 nights | high = 5-7 nights | and peak = 7 – 10 nights.

** Tax and Service
All rental rates are subject to 10% government tax and 5% service charge and some applied 21% government tax and service charge.Some of the villas do not apply government tax and service charge.
Gratuities for house hold staff shall be left to guest’s discretion.

** Maximum Occupancy
All Villas accommodate a maximum number of guests, which is stated in our descriptions, and must be adhered to unless otherwise agreed to prior to receipt of full and final payment. Reservations shall be for a specific number of guests, which may not be exceeded, unless has been authorized by Villa.

** Legality Registration
In accordance with the Laws of Indonesia all villas guests must be registered with the authorities (Police Department) within 24 hours of arrival at their destination.
A photocopy of each guest’s passport will be requested by one of Villa’s staff upon of shortly after arrival at their villa. A registration form must be promptly filled out and signed by each guest, the cost of which shall be for the account of the lesser.

** Payment System
As an online agent, Bali Mohan are follows the Terms of Payment issued by each villa. Such terms is to secure occupancy of the villa. A 50% – non refundable deposit is required by the villa owner to secure the villa upon booking confirmation made and must be received within three (3) consecutive days after a confirmation has been given/stated. And final payment to be settled 48 days in low season and 63 or 93 days in high/peak season, prior to arrive in Bali. Booking made within 30 days or less prior to arrival, full payment is required.

** Changes Of Reservation
US$ 50.00 administration charge will be levied to any change/s for a villa reservation which has been confirmed, and for which a deposit has already been paid.

** Flight Information
Guests’ names should be submitted to the reservations office prior to final payment along with flight information for both arrivals and departures with respect to airport transfers.

** Airport Transfers
We provides a complimentary one time return airport – Villa – airport transfers (1 x transfer in and 1 x transfer out) for all villas listed in our website

** Term of Cancellation
Cancellation of a booking at any time may result in forfeiture of deposits. Deposit will be refunded for a cancellation if we can re-booked the villa for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rated refund will be made. Any rental payments which qualify for a refund, whether in whole or pro-rated, will be subject to a deduction of a 20% administration fee. Every villa anyhow has their own policy of the cancellation and we as the agent will follow the policy given by each villa.

** Travel Insurance
With potential medical, liability, cancellation risks involved in holidays, travel insurance is important, as deposits and rental payments are not refundable after a reservation has been confirmed. We highly recommend to buy an all-inclusive travel insurance package which covers all your expenses if you need to cancel your holiday due to personal reasons or a world event